Privacy Policy

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Privacy Policy for Gingiberi Ad Agency

Effective Date: 10th November 2024

Gingiberi Ad Agency ("we", "our", or "us") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, share, and safeguard your information when you interact with our website or use our services. By using our services or accessing our website, you agree to this Privacy Policy. If you have any questions or concerns, please contact us at email: treena@gingiberiadsagency.com or phone: 0044 7726339332

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1. Information We Collect

1.1 Personal Data: We may collect personal information that you provide to us directly, such as your:

• Name

• Email address

• Phone number

• Company name

• Billing and payment information

1.2 Automatically Collected Data: When you visit our website, we may automatically collect information about your device and interaction with our website. This includes:

• IP address

• Browser type and version

• Time zone setting

• Pages visited and other usage information

1.3 Data from Advertising and Marketing: As a Meta (Facebook) Advertising Agency, we may collect information used for advertising purposes, such as details related to campaigns we create, manage, and track for our clients. This includes data about ad interactions, clicks, and conversions.

2. How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain our services

• Communicate with you, including responding to your inquiries

• Manage payments and provide customer support

• Customise and improve your advertising campaigns

• Optimise our website to provide a better experience

• Fulfil legal and regulatory obligations

3. Sharing Your Information

We may share your information in the following circumstances:

3.1 With Third-Party Service Providers: We may share your information with trusted third parties that help us provide our services, such as:

• Payment processors

• Marketing tools and platforms

• Analytics providers

3.2 With Meta Platforms: To effectively provide our Meta advertising services, we may share certain data with Meta Platforms, Inc. This includes campaign data, such as ad performance metrics, to improve the relevance and effectiveness of your ads.

3.3 For Legal Reasons: We may disclose your information if required to do so by law or in response to valid requests by public authorities.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect information and improve our services. Cookies are small data files that are placed on your device. You can set your browser to refuse cookies, but some features of our website may not function properly.

5. Your Rights

As a UK-based agency, we comply with the UK General Data Protection Regulation (UK GDPR). You have the following rights:

• Access: You have the right to request access to the personal information we hold about you.

• Correction: You can request that we correct any inaccurate or incomplete information.

• Erasure: You may request that we delete your personal data under certain conditions.

• Restriction: You can request that we restrict processing of your data.

• Data Portability: You have the right to receive your data in a structured, commonly used, and machine-readable format.

To exercise these rights, please contact us at: treena@gingiberiadsagency.com

6. Data Retention

We will retain your personal information only as long as necessary for the purposes set out in this Privacy Policy. When it is no longer required, we will securely delete or anonymise it.

7. Security

We use appropriate technical and organisational measures to protect the information we collect from unauthorised access, use, alteration, or destruction. However, no method of transmission over the internet is 100% secure, so we cannot guarantee absolute security.

8. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this Privacy Policy periodically.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

Gingiberi Ad Agency,  Lincolnshire, UK Email Address: treena@gingiberiadsagency.com  Phone Number: 0044 7726339332